LUXE Weight Loss Terms of Use

Last Updated: August 3, 2026

1. Acceptance of Terms

Welcome to Carrie Martens ("LUXE, LUXE Weight Loss," "we," "us," or "our"). By accessing or using our website www.carriemartens.com (the "Site") or purchasing our products or services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old to use our services. By using the Site, you represent that you meet this requirement.

3. Our Services

LUXE provides weight loss and wellness-related products, programs, and/or coaching services (the "Services"). Details of specific Services offered are described on the Site.

4. Not Medical Advice

Please read this section carefully.

  • LUXE provides general wellness and lifestyle information and support. Our Services are not a substitute for professional medical advice, diagnosis, or treatment.

  • Always consult your physician or another qualified healthcare provider before beginning any weight loss program, changing your diet, or starting any exercise regimen, particularly if you have any pre-existing medical conditions.

  • Never disregard professional medical advice or delay seeking it because of something you read or received through LUXE.

  • Results from our programs vary from person to person, and we do not guarantee specific results.

5. Account Registration

If you create an account with us, you agree to:

  • Provide accurate and complete information

  • Keep your login credentials confidential

  • Notify us immediately of any unauthorized use of your account

6. Payments and Billing

  • All fees for Services are as listed on the Site at the time of purchase.

  • Payments are processed through our third-party payment processor. We do not store full payment card details on our servers.

  • All sales are final. We do not offer refunds for any purchased Services, regardless of usage or results, except where required by applicable law.

  • Prices are subject to change; we will provide notice of any changes affecting active subscriptions.

7. Intake Forms and Health Information

As part of our Services, you may be asked to complete intake forms or questionnaires involving health, weight, or wellness information. By submitting this information, you confirm it is accurate to the best of your knowledge. This information is handled according to our [Privacy Policy].

8. Intellectual Property

All content on the Site — including text, graphics, logos, images, and program materials — is the property of LUXE or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.

9. Prohibited Uses

You agree not to:

  • Use the Site for any unlawful purpose

  • Attempt to gain unauthorized access to our systems

  • Share or resell our program materials without permission

  • Post false, misleading, or harmful information through the Site

10. Third-Party Services

Our Site may integrate with third-party tools (e.g., payment processors, email marketing platforms, analytics providers). We are not responsible for the practices or content of these third parties, which are governed by their own terms and privacy policies.

11. Disclaimer of Warranties

The Site and Services are provided "as is" and "as available," without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, LUXE and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services, including but not limited to any health-related outcomes.

13. Indemnification

You agree to indemnify and hold harmless LUXE from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict of law principles. If you are located in the United States, applicable state consumer protection laws may also apply.

15. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms, please contact us at:

Carrie Martens info@carriemartens.com